Level 3: Foundations of Computer Ops and Security

Overview

Learn how to support and troubleshoot not only a computer but a whole IT infrastructure system, including hardware, software, and cloud solutions.

In this extensive course, you will gain the knowledge necessary to support an IT infrastructure system from domains such as operating systems troubleshooting, computer networking, and software application operations. Understand how computers interact within an IT infrastructure and how you can virtualize them, back them up and monitor them. Also, learn how software applications operate in the background.

Along with technical knowledge, you will learn new skills such as communication, issue handling, knowledge documentation and system process management. You will also gain hands-on experience in navigating and managing multiple operating systems, comprehending the intricacies of internet protocols, and learn how to utilize cloud-based resources effectively. Built with a practical approach, this course emphasizes real-world applications. It is designed to make you a proficient computer operator to handle both present and future technological challenges.

Level 3 is also a big step towards becoming a cybersecurity specialist. Our program propels you beyond basic knowledge, diving into the key concepts of systems administration, networking fundamentals, and cloud practices.

Course Details

Program Length: 15 weeks

Weekend Class Length: 6 hours

Weekend Class Length: 4 hours

Regional Price: Coming Soon

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Outcomes

Upon completion of the "Foundations of Computer Ops and Security" level, participants will:

Learn how to support IT services remotely.
Understand how to use virtualization on your computer.
Use AWS cloud provider and deploy EC2 instance on it.
Deploy troubleshooting workstation using standard methodology.
Learn to use disk imaging as a tool for backup and restoration.
Deploy, configure, and troubleshoot Windows 10 OS.
Manage software applications on the OS level.
Monitor endpoint performance to identify issues and troubleshoot a malfunctioning system.
Learn to connect remotely using RDP and SSH.
Configure network setting on an OS level.

Configure and use pfSense firewall for network connectivity.
Use Linux Bash scripting for automation.
Monitor endpoint performance to identify issues and troubleshoot a malfunctioning system.
Learn to connect remotely using RDP and SSH.
Configure network setting on an OS level.
Configure and use pfSense firewall for network connectivity.
Use Linux Bash scripting for automation.
Configure Linux and Windows using terminal commands.
Gain basic knowledge of GitHub operations.
Be prepared for Level 4.

In-Course Career Coaching

Being knowledgeable in your field is not the only requirement for launching your tech career. It takes much more than passing your exams to land a dream job or get the promotion you have been looking for. And that’s where we step in. Starting from Level 2 all the way to Level 4, you will gain in-depth career coaching to help you prepare for the next step after graduation.

We will prepare you for everything, from planning your job search and updating your resume to discovering how to stand out in your interviews. All this will be covered in four essential steps:

Researching the Industry

Start your research by finding the best sources for countless job ads in your field of study.

CV and LinkedIn Updates

Build a LinkedIn Profile that will pop up first for your dream job. Give your CV a makeover to fit the industry standards.

Interview Preparation

Discover what to expect from a tech interview and how best to handle the most asked questions and scenarios.

Define Your Career Path

Pave your own career path with the help of industry professionals based on your personal aspirations.

Personal computer updated with the latest version of OS and all security patches installed that meets the following requirements:
- Supported operating systems: macOS, Linux, or Windows (Pro edition required)
- Latest OS version, fully up to date
- All security updates installed
- Free of viruses
- At least 100GB of free space on the hard drive
- At least 16GB of RAM, 32GB RAM is strongly preferred
- Support for video conferencing and screen-sharing, with a reliable webcam and microphone
Completed Level 1: Intro to Ethical Hacking or equivalent exposure to basic ethical hacking techniques and finding security weaknesses.
Completed Level 2: Building, Upgrading and Configuring Computers.
- Students with previous experience have the option to test-in straight to Level 3: Foundations of Computer Ops and Security. If you’d like to test-in, please make sure to have experience with all the topics covered in Level 2: Building, Upgrading and Configuring Computers.

All Ops & Cybersecurity students are required to make a one-time, non-refundable purchase of an Ops Lab Kit with predefined specifications. The purchased equipment can be either new or secondhand, but it should be in a functional state for the lab work. Once you purchase your Ops Lab Kit, you should ensure to set it up at least one day before the first lecture. It can be used for all levels of the Ops & Cybersecurity Program, and it is specifically built to help you gain practical, hands-on experience while following the Ops lectures.

For more information of the Ops Lab Kit requirements, click here.

How to leverage AI tools

Technical Service & Support

How to leverage AI tools
Computer hardware components and interaction
Computer hardware interfaces
Operating systems fundamentals
Software application installation
Virtual machine operations

Hardware & Software

Endpoint imaging, backup, and recovery
Windows 10 troubleshooting and configuration
Performance monitoring and tuning
Software application deployment, updating, and removal

Infrastructure connectivity

Active Directory user support
Cloud instance deployment
Network protocols TCP/IP, DHCP, DNS, LAN, SMTP, WAN, VPN
Network ports, ethernet
Network troubleshooting
Network routers

We’ve created a flexible environment which will enable you to have the best learning experience from the comfort of your own home. That said, to successfully pass the class, students should aim to reach at least 90% of the available points.

In accordance with our Code of Conduct, punctuality, participation in discussions, completion of assignments, and demonstration of professional courtesy to others are required. Attendance will be recorded at the start of the class. Passing requires attendance on the full course.

Changing careers is about more than learning a new skill. In tandem with your software development education, you will receive powerful career-building strategic training so you can confidently start your job search as soon as (or even before!) you graduate. Our In-Course Career Coaching provides training, mentoring, leadership, and introductions to industry partners to help you become a more well-rounded software developer and a leader in your field. These services, which start at Level 3 and continue after the Advanced Series graduation with our unique Career Catalyst Program, involve a series of events, workshops, and assignments that help you think holistically about your new career and take actionable steps towards success.